See I was just sayin…

May 112012
 

Almost a month to the day when I posted this, some well intentioned idiot at Greater Spokane Incorporated decided to present Google Sites to all of it’s clients in its news letter as a viable alternative for creating business websites.

/*begin rant…*/

There are so many things wrong with this I don’t know where to start.

I guess first of all I’m upset because this demonstrates a troubling lack of understanding regarding internet marketing at GSI.  Google Sites, Website Tonight, Webs.com, Intuit and the rest of them provide an inferior product that is essentially useless unless your website is for a senior prom or company picnic.  They do NOT perform well in search engines, look absolutely atrocious, and serve only as a loss leader for said big companies to be able to market their other high margin products.  Many of my current clients have come to me after long stints trying to make these things work, wasting time, money and sacrificing business.  GSI is doing their clientelle a disservice by promoting these operations.

It would also appear that the powers that be at GSI are unfamiliar with the Law of Unforeseen Consequences.  Did it occur to anyone down there how this might effect dozens of businesses in Spokane?   Apparently not.   Whether you meant to or not you just devalued the product of countless advertising agencies, graphic designers and web developers in front of thousands of business owners.

People are confused enough about the internet and how they can best use if for business and it does not help when a supposedly reputable source obsfucates the issue further by giving the impression that the kid who mows your lawn should be able to produce a functional and effective web presence.

I am not a GSI member butI can assure you if I were that would be a rapidly changing situation.

/*end rant…*/

 

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Why you should avoid “Roll your own” website companies

Apr 102012
 

No doubt, if you watch any television at all, you have seen a ton of advertising for outfits like Intuit, Webs.com, 1 & 1 and others offering free online website building tools and low cost hosting.  The recent proliferation of this type of software is a direct result of a bad economy as most small business owners have seen a dramatic decrease in available advertising dollars in the last three years.  It is a predictable turn of events, but before you plunge into a contract that you may seriously regret a year from now, I’d like you to consider a couple of things:

First of all, it is important to recognize that the companies offering these “Roll your own” website services are not making their money by giving you a free website and charging you a few bucks a month for hosting.  These services fall under the classic definition of a Loss Leader.  Companies like Intuit and Vista Print are far more interested in selling you their other, high margin products than they are in providing you with an effective website, so get ready for non-stop sales pitches.

Another thing that they hope for is that you will become frustrated using their software and request design assistance from them, which they charge a premium for.  This happens a lot because the software is intentionally made clumsy to use.

You will find that there is a lot of fine print in the contracts involved…read them carefully or your $150/year website might cost you many times that.

If you purchase a domain name through one of these companies, you need to be aware that THEY control that domain while you are hosting with them.  Should you become dissatisfied and want to move your domain name elsewhere, it is usually an involved process that can take days, weeks or even months…with your website down the whole time.

The real world functionality of websites built using template based software is limited.  SEO is difficult because you have no access to the code and often are unable to tag images and objects with meta data, which is critical to successful optimization.  Most do not allow the addition of objects (customized buttons, javascript sliders, flash…all the things that make websites look cool) or if they do it will involve hand coding or at best copy and pasting code in the correct location.

The gist of all of this is, that on the surface, these things look like a great deal but like most things that appear too good to be true, there are many catches.  The fact is, getting a professionally designed, developed and deployed website does not cost much when compared to other advertising.   You should be able to find a designer in any city in the country who can produce a beautiful WordPress site for under a thousand dollars that will be unique, SEO optimized and have sophisticated features that you don’t get from the cookie cutter site factories.

Check out this post for more about why a WordPress site is ideal for small businesses

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